In today’s fast-paced world, bTaskee’s home cleaning service serves as a convenient and indispensable solution, offering maximum support in managing household chores. It functions as an invaluable aide, enhancing the comfort and enjoyment of modern living.
The benefits when customers choose bTaskee hourly house cleaning services
Convenient Scheduling
bTaskee is the first company to apply technology in the field of home services in Vietnam. The way bTaskee operates is similar to other technology-based ride-hailing apps. Customers and service providers can proactively post and accept jobs. An intelligent algorithm will automatically calculate the distance, costs, and notify the customer. If everything looks suitable, users can press “Booking”.
Customers can easily book a house cleaning service with bTaskee. In just 30 seconds, they need to provide some basic information such as name, phone number, and address, without requiring login. Then, when they proceed to “Booking”, bTaskee will request an account verification. After a few minutes, the job will be confirmed, and a service provider will be dispatched to the location within a minimum of 1 hour.
Customers can quickly and conveniently schedule a bTaskee home cleaning appointment with just a few simple steps.
Customers can flexibly choose the cleaning time based on their availability. After confirming the booking, users can also change the working time. bTaskee continues to provide services on holidays, weekends, and during peak hours. bTaskee is always ready to support customers.
So, with just a smartphone, users need to download the bTaskee app, and all household tasks will be quickly and easily handled.
For more information or to book bTaskee’s home cleaning services, visit https://www.btaskee.com
Safe and Professional Service
bTaskee’s cleaning team undergoes thorough background checks during the selection process. Some types of certified documents are required: identity card, curriculum vitae and Certificate of Conduct or Judicial Report. These documents must be valid within the last 6 months. All this information, along with images of each service provider, is systematized and displayed on the app for customer verification.
All bTaskee’s partners have a minimum of 1 year of experience. They then go through a rigorous training process to meet four criteria: professional skills, customer service, problem-solving skills, and app operation.
Taskers are adept at performing their tasks with speed and agility. This helps customers optimize their cleaning schedules, especially those with busy lives.
Taskers have their own unique QR code. Customers can scan the code to verify the identity of the service provider while they work. This ensures safety and provides the best service experience for customers. Through this, bTaskee can easily monitor the work process and address any unexpected situations promptly.
Customers can choose bTaskee’s premium service. This program offers services carried out by highly experienced service providers with a quality rating of 4.8 stars or higher on the app, using advanced cleaning equipment. With premium service providers, customers can be absolutely confident in the service quality they deliver. When using this service, customers do not need to pay extra for cleaning supplies.
bTaskee uses cleaning equipment and detergents from reputable brands with clear origins. This not only enhances cleaning efficiency but also ensures the safety of both the furnishings and the users.
Transparent Pricing
All costs for each service are clearly communicated to the customers. No unexpected charges will occur without mutual agreement.
Customers can make payments through methods such as cash, credit cards, Momo, or bPay.
Warranty Policy by bTaskee
bTaskee provides a service warranty for 7 days. If any issues arise during this period, customers can contact the hotline at 1900 636 736 for prompt assistance.
After completing each task, customers can provide direct feedback and evaluations through the app. bTaskee is always attentive and ready to offer the most suitable solutions and support for customers.
bTaskee – Leading Professional Home Services Application
Established in 2016, bTaskee has been consistently reaffirming its leading position in quality on the market. Meticulous attention to every detail, with customer satisfaction always at the core of its development, bTaskee is continuously improving, creating tangible value for society.
In addition to home cleaning services, bTaskee is notably known for a wide range of services, including: Deep cleaning services, grocery assistance service, home cooking service, childcare services, laundry services, upholstery service, air conditioning cleaning service, elderly care service, patient care service, disinfection service, housekeeping service, office cleaning service and washing machine cleaning service.
The bTaskee app asserts its leading position in service quality in the market.
In the future, the application plans to expand its market share in other Southeast Asian countries like Malaysia, Indonesia, and Singapore.
bTaskee has established a Partner Support and Training Center in Ho Chi Minh City with the aim of sharing experiences and enhancing professional skills for service providers. This initiative seeks to improve the quality of service and contribute to the transformation of perceptions regarding domestic helpers in society.
In parallel, bTaskee continuously improves and updates its technology to optimize its operations and provide the best service experiences for customers. New services are researched and developed to meet the ever-growing market demand.
With over 600.000 satisfied customers, of which 97% return for a second service, bTaskee has garnered the trust of users. It has engaged over 10,000 Taskers, completed 2.5M tasks, and accumulated 8M work hours.
As of October 2023, bTaskee has established its presence in 20 cities in Vietnam and Thailand.
– Vietnam: Hanoi, Ho Chi Minh City, Da Nang, Da Lat, Bao Loc, Hue, Binh Duong, Hai Phong, Hoi An, Nha Trang, Can Tho, Bien Hoa, and Duc Trong.
– Thailand: Bangkok, Nonthaburi, Pathum Thani, Samut Prakan, Chonburi, Nakhon Pathom, Chiangmai.
bTaskee’s Achievements and Awards:
- First Prize at Startup Funding Camp 2018 (SFC), organized by the Vietnam Youth Federation.
- First Prize in the Surf 2017 competition, a startup community event held in Da Nang.
- Second Prize in the Hatch! Fair 2016 competition for innovation and startups.
- Top 25 Startups in Vietnam in 2017.
- Inspirational Figure of the Year 2018, awarded by the Ho Chi Minh City Journalists’ Association – Saigon Entrepreneurs Club
